Archived - Annual Report to Parliament on the Access to Information Act
Canada Border Services Agency 2013-2014

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Chapter One: Access to Information Act Report

Introduction

The Canada Border Services Agency (CBSA) is pleased to present to Parliament, in accordance with section 72 of the Access to Information Act, its Annual Report on the management of this Act. The report describes the activities that support compliance with the Access to Information Act for the fiscal year commencing April 1, 2013 and ending March 31, 2014. During this period, the CBSA has continued to build upon successful practices implemented in previous years.

“The purpose of the Access to Information Act is to extend the present laws of Canada to provide a right of access to information in records under the control of a government institution in accordance with the principles that government information should be available to the public, that necessary exceptions to the right of access should be limited and specific and that decisions on the disclosure of government information should be reviewed independently of government.”Footnote 1

As stated in subsection 72(1) of the Access to Information Act, “The head of every government institution shall prepare for submission to Parliament an annual report on the administration of this Act within the institution during each financial year.”Footnote 2

In fiscal year 2013-2014, the CBSA introduced new procedures and practices that will ensure the continued provision of timely service to Canadians who seek to exercise their right to access records under the Access to Information Act, and which demonstrate leadership in the management of increasingly numerous and complex requests.

Organization

About the Canada Border Services Agency

Since 2003, the CBSA has been an integral part of the Public Safety Canada (PS) portfolio, which was created to protect Canadians and maintain a peaceful and safe society. In support of these priorities, the CBSA is responsible for providing integrated border services which facilitate the free flow of persons and goods, including animals and plants, that meet all requirements under the program legislation.

The CBSA carries out its responsibilities with a workforce of approximately 13,000 employees, including over 7,200 uniformed CBSA officers who provide services at approximately 1,200 points across Canada and at 39 international locations.Footnote 3

Access to Information and Privacy Division

The Access to Information and Privacy (ATIP) Division is comprised of four units: an Administration section, two Case Management units, and a Policy and Training unit. The Administration section's function is to receive all incoming requests and consultations, to ensure quality control on all outgoing correspondence, and to support both Case Management units in their day-to-day business. The Case Management units task all branches and regions with retrieval requests and provide daily operational guidance and support to CBSA employees. The Policy and Training unit develops policies, tools and procedures to support ATIP requirements within the CBSA and provides training to employees. On average, 46 full time equivalents, 3 part-time and casual employees, and 11 consultants were employed in the ATIP Division during the fiscal year 2013-2014.

The ATIP Coordinator for the CBSA is the Director of the ATIP Division. The ATIP Division is part of the Corporate Secretariat Directorate, which reports to the Vice-President of the Corporate Affairs Branch. Consistent with the best practices identified by the Treasury Board of Canada Secretariat (TBS)Footnote 4, the CBSA's ATIP Coordinator is positioned within three levels of the President, and has full delegated authority, reporting directly to the Director General, Corporate Secretariat, who in turn reports to the Vice-President of the Corporate Affairs Branch. 

Key to maintaining compliance with the statutory time requirements of the Access to Information Act is the ATIP Division's ability to obtain records from branches and regions in a timely and reliable manner. Supported by a network of 17 ATIP Liaison Officers across the CBSA, the ATIP Division is well positioned to receive, coordinate and process requests for information under the Access to Information Act.  

The ATIP Division works closely with other members of the PS portfolio, including the Canadian Security Intelligence Service, the Correctional Service of Canada, the Parole Board of Canada and the Royal Canadian Mounted Police, to share best practices and develop streamlined processes for the retrieval of jointly-held records within the 30-day legislated timeframe required to respond to access to information requests.

Activities and Accomplishments

Leadership

The CBSA has always been an active participant in the support and promotion of access to information, and fiscal year 2013-2014 was no exception. 

To improve service quality and ease of access for citizens, to reduce processing costs for the Agency, and to continue modernizing its service delivery model, the CBSA has joined the Access to Information and Privacy Online Request service that allows Canadians to submit and pay for their requests online. This initiative is part of a commitment to modernize the administration of Access to Information as announced in April 2012 under the Government of Canada Open Government Action Plan. Since joining this online service in October 2013, the CBSA received 1,399 requests through the online portal, which represent 30% of all access to information requests received by the CBSA in 2013-2014. The Agency is confident that it will see an increasing adoption rate of this innovative service in upcoming years.

The ATIP Division is constantly trying to improve its processes by providing useful and up to date tools and guidelines. To this end, the ATIP Division developed an internal questionnaire. The questionnaire will serve to identify options to improve internal processes for the administration of the Access to Information Act and the Privacy Act at the CBSA. The questionnaire also provides an opportunity for employees involved in the ATIP process to provide valuable feedback from their standpoint, and will help the ATIP Division identify and alleviate issues to ensure that the CBSA meets its ATIP legal requirements.

The ATIP Division participated in the Agency wide clean-up of disused personal information as a best practice for managing the Agency's information in preparation for Apollo, the CBSA's new electronic document and records management system. By first performing a clean-up of Agency information resources, Apollo will be able to create, store, find, and share the right information with the right people at the right time, thereby facilitating the right of access to information in records under the control of the CBSA.

Finally, the CBSA maintains a reading room, available for individuals from the general public who wish to review the Agency's publications or other public materials. Individuals may access the reading room by contacting the ATIP Director of the CBSA, by telephone at  613-960-1414, or by sending an e-mail to the following address:  atip-aiprp@cbsa-asfc.gc.ca. The reading room is located at:

Leima Building, 10th Floor
410 Laurier Avenue West
Ottawa, Ontario
K1A 0L8

Performance

The fiscal year 2013-2014 saw record high volumes of access to information requests for the CBSA. This volume is largely attributable to individuals seeking copies of their history of arrival dates into Canada. In fiscal year 2013-2014, 57.2% of all the access to information requests received by the CBSA came from individuals seeking their Traveller History Report, which are used to support residency requirements for benefits programs administered by Citizenship and Immigration Canada (CIC) and Service Canada (SC). Although some progress has been made, the CBSA will continue its discussions with CIC and SC to explore alternatives to accommodate these clients while reducing the burden on the CBSA.

The CBSA continues to offer the electronic delivery of responses to access to information requests. In fiscal year 2013-2014, the electronic responses made up 19.2% of all formal access to information requests closed.   

Education and Training

In fiscal year 2013-2014, the ATIP Division continued to conduct bilingual training sessions that support the implementation of streamlined processing procedures and built an awareness of ATIP obligations. Specifically, 12 sessions were offered in which 289 National Capital Region employees took part. These sessions are designed to ensure that the participants fully understand their responsibilities under the Access to Information Act and the Privacy Act, with a focus on requests made pursuant to the Acts, and the duty to assist principles.

The ATIP Division has also delivered customized sessions on privacy breaches to particular audiences in high-demand areas. Specifically, 7 customized sessions were offered and have been well-received by 197 employees. These sessions and targeted training will be offered again during the course of the new fiscal year.

In addition, the ATIP Division organized National ATIP Liaison Officers Learning Events held quarterly via conference call. The purpose of these conference calls, that convene all 17 ATIP Liaison Officers across all branches and regions, is to exchange information about challenges, best practices, discuss the latest policies and procedural developments and, overall, improve the ATIP Division – ATIP Liaison Officer relationship. These conference calls will be offered again during the course of the new fiscal year to ensure continued improvement and, safeguard the continual flow of communication that provides the necessary tools and training required by ATIP Liaison Officers in performing their duties.

As announced in last year's Annual Report, the CBSA is proud to have launched a free online course entitled: Managing Information at the Canada Border Services Agency and the Access to Information Act and the Privacy Act. This convenient one-hour online course has been designed to provide employees with the basic principles for effectively managing information in their daily work. After completing this course, an employee will have acquired the knowledge to better identify various types of information, learn how requests from the Access to Information and Privacy Acts are handled, and about their responsibilities throughout the process. Overall, 323 employees completed the online training in fiscal year 2013-2014.

The ATIP Division has also developed a Communications Plan to ensure that CBSA employees are aware of their obligations under the Access to Information Act and the Privacy Act. The plan will leverage key dates, such as the “Right to Know Week”, and activities at the CBSA, to promote ATIP tools, resources and awareness.

Finally, the ATIP Division continues to actively participate in the TBS-led ATIP Coordinator and the ATIP Practitioners' meetings. These meetings provide opportunities for CBSA employees to liaise with employees from other institutions to discuss various issues and challenges that have been identified by the ATIP community.

New and Revised Access to Information Act Policies and Procedures

During fiscal year 2013-2014, the CBSA continued to revise existing policies as well as developing new ones.

The ATIP Division has taken a number of significant measures to enhance, and promote ATIP tools accessible to CBSA employees. One of these measures is to keep the Intranet ATIP website updated and accessible to all CBSA employees. This allows the ATIP Division to quickly share information, best practices and facilitate collaboration across the Agency. To strengthen its best practices, the ATIP Division will explore, in fiscal year 2014-2015, the possibility of designing a new Wiki page that would allow it to share knowledge of ATIP practices with CBSA employees.

The ATIP Outgoing Consultation Directives and the Incoming Consultation Directives, developed in the last reporting period, were reviewed to include the new Cabinet Confidence consultation process. This revision will reduce the delay caused by mandatory consultations with the Privy Council Office and will empower the CBSA to respond to ATIP requests in a more timely manner while maintaining the confidentiality of Cabinet Confidences.

The CBSA has continued to work diligently to address TBS recommendations to improve its chapter for Info Source. The CBSA content of the chapter for Info Source is now organized by institutional functions, programs and activities, and all Classes of Records and Personal Information Banks are aligned under their related program and activities. The CBSA will continue to update its Info Source throughout the 2014-2015 fiscal year in accordance with TBS requirements.

To promote transparency in compliance with TBS Guidelines, the CBSA proactively posts monthly summaries of completed Access to Information requests on its website to assist and facilitate the right of access of Canadians. In fiscal year 2013-2014, the CBSA received 321 informal requests compared to 317 in 2012-2013.

The ATIP Division continues to provide the service of informally severing CBSA records, for internal programs, as if they had been requested under the Access to Information Act. The ATIP Division received 23 informal requests of this nature in fiscal year 2013-2014.

The ATIP Division monitors very closely the time it takes to process access to information requests. Weekly reports, which account for trends and performance, are submitted to the managers of the Case Management units as well as to the Director of the ATIP Division. Monthly reports compiling statistics on the performance of the Offices of Primary Interest are also distributed to all the ATIP Liaison Officers. Finally, quarterly trend reports portraying the overall performance of the Agency are circulated to the Agency's Executive CommitteeFootnote 5 and included in the Agency Performance Summary.

Audits into the Access to Information Practices of the Canada Border Services Agency

In 2013-2014, there were no key issues raised as a result of access to information complaints or investigations, and no audits were concluded that related to access to information practices of the CBSA.

Delegation Order

See Annex A for a signed copy of the Delegation Order.

Chapter Two: Statistical Report

Statistical Report and Supplemental Reporting Requirements

See Annex B for the CBSA's statistical report on the Access to Information Act.

Interpretation of the Statistical Report

Overview

In fiscal year 2013-2014, the CBSA continued to refine its practices to maintain a high level of service to requesters. Statistics suggest these refinements are having a positive effect as evidenced by a continued high completion rate of requests within the legislated timelines.

Requests Processed Under the Access to Information Act

The CBSA received 4,671 Access to Information Act requests in fiscal year 2013-2014, representing an increase of 48.4% from the previous year. The CBSA responded to 4,079 Access to Information Act requests during fiscal year 2013-2014, representing 87.3% of the total number of requests received. 

Over the past four years, the CBSA has experienced a significant increase in the number of requests. In 2010-2011, the CBSA received 1,607 requests. By comparison, the CBSA received 4,671 requests in 2013-2014. This 191% increase represents an increasing trend since 2010-2011 which is largely attributable to the Traveller History Report requests referenced earlier in this report.

Access to Information Requests Received/Completed

Traveller History Report Workload

Completion Time

Of the 4,079 requests completed during the fiscal year 2013-2014, the CBSA responded to 3,135 requests within 30 days or less, representing 77% of all the requests completed. The CBSA responded to 535 requests (13%) within 31 to 60 days, 205 requests (5%) within 61 to 120 days, and 204 requests (5%) required 121 days or more to be completed.

Completion Time Pie Chart

Of all the requests completed, the CBSA was successful in responding to 90.8% of them within the legislated timelines. This result reflects the CBSA's commitment to ensuring that every reasonable effort is made to complete the requests as soon as possible.

Section 9 of the Access to Information Act allows departments to extend the legislated deadline of a request if the request cannot be completed within the legislated 30-day time limit if:

  • Meeting the original time limit unreasonably interferes with the operations of the government institution;
  • Consultations are necessary and cannot be completed within the original time limit; or,
  • Notice is given to third parties pursuant to subsection 27(1).

In total, 467 extensions were applied in fiscal year 2013-2014. This represents an increase of 14.5% over the previous fiscal year. For a more specific breakdown of the type of extensions applied in fiscal year 2013-2014, please refer to Annex B of this report.

Disposition of Requests Completed

Of the 4,079 requests completed in 2013-2014, the CBSA provided responsive records for 91.3% of the requests completed (3,726 requests), and exempted or excluded all records for 0.6% of the requests completed (23 requests). For 5.8% of the requests completed (236 requests), there were no responsive records, and for the remaining 2.3% of requests completed (94 requests), the CBSA was unable to process the request and either transferred the request to another institution as soon as possible, the request was abandoned, or treated informally.

Disposition of Completed Requests

Complaints and Investigations

Subsection 30(1) of the Access to Information Act describes how the Office of the Information Commissioner (OIC) receives and investigates complaints from individuals in respect to the information held by a government institution. Examples of complaints the OIC may choose to investigate include:  refusal to disclose records or missing information or, if an individual has not been given access to information in the official language requested by the individual.

Throughout the 2013-2014 fiscal year, 95 Access to Information Act complaints were filed against the CBSA, an increase of 206% compared to fiscal year 2012-2013. Of the complaints filed against the CBSA, 49 of the complaints were filed by the same four individuals. It should also be noted that the number of complaints filed relate to 2.3% of the access to information requests completed during this period. The complaints received during the fiscal year were related to the following issues: time delay (40), refusal to disclose records or missing information (20), application of exemptions or exclusion (32), time extension (2) and fees (1). 

Complaints Received

Of the 44 complaints resolved in fiscal year 2013-2014, 33 were deemed well founded, 8 were not well founded, and 3 were abandoned or discontinued. Where complaints are substantiated, the matter is reviewed by the delegated managers and processes are adjusted if required.

Appeals

There was no appeal to the Federal Court during the 2013-2014 fiscal year.

Conclusion

The CBSA achievements and successes, portrayed in this report, reflect the Agency's commitment to ensure that every reasonable effort is made to meet our obligations under the Access to Information Act. New innovative approaches and careful planning will help the Agency to continue this success in the future.

Annex A – Delegation Order

The Minister of Public Safety and Emergency Preparedness, pursuant to section 73 of the Access to Information Act and section 73 of the Privacy Act, hereby designates the persons holding positions set out in the schedule hereto, or the persons occupying on an acting basis those positions, to exercise the powers, duties and functions of the Minister of Public Safety and Emergency Preparedness as the head of Canada Border Services Agency under the provisions of the Act and related regulations set out in the schedule opposite each position. This designation replaces all previous delegation orders.

Schedule Canada Border Services Agency
Position Access to Information Act and Regulations Privacy Act and Regulations
President Full authority Full authority
Executive Vice-President Full authority Full authority
Vice-President, Corporate Affairs Branch Full authority Full authority
Director-General, Corporate Secretariat Full authority Full authority
Director, ATIP Division Full authority Full authority
Manager, ATIP Division Full authority Full authority
(except 8(2)(m))
Team Leader, ATIP Division Full authority Full authority
(except 8(2)(m))

 

Annex B – Statistical Report on the Access to Information Act

Part 1 – Requests under the Access to Information Act

1.1 Number of requests

  Number of requests
Received during reporting period 4671
Outsanding from previous reporting period 588
Total 5259
Closed during reporting period 4079
Carried over to the next period 1180

1.2 Sources of requests

 Source Number of requests
Total 4671
Media 176
Academia 9
Business (Private Sector) 796
Organization 69
Public 3621

Part 2 – Requests closed during the reporting period

2.1 Disposition and completion time

Disposition of requests Completion Time
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Total 519 2616 535 205 65 88 51 4079
All disclosed 341 1628 237 13 2 5 1 2227
Disclosed in part 64 814 269 181 58 75 38 1499
All exempted 4 7 1 2 1 2 1 18
All excluded 1 1 2 1 0 0 0 5
No records exist 47 158 22 1 4 3 1 236
Request transferred 11 0 0 0 0 0 0 11
Request abandoned 50 8 4 7 0 3 10 82
Treated informally 1 0 0 0 0 0 0 1

2.2 Exemptions

Section Number of requests
13(1)(a) 322
13(1)(b) 49
13(1)(c) 28
13(1)(d) 47
13(1)(e) 0
14(a) 4
14(b) 1
15(1) - I.A.* 141
15(1) - Def.* 65
15(1) - S.A.* 360
16(1)(a)(i) 64
16(1)(a)(ii) 26
16(1)(a)(iii) 7
16(1)(b) 138
16(1)(c) 823
16(1)(d) 5
Section Number of requests
16(2)(a) 3
16(2)(b) 5
16(2)(c) 400
16(3) 0
16.1(1)(a) 0
16.1(1)(b) 0
16.1(1)(c) 0
16.1(1)(d) 0
16.2(1) 0
16.3 0
16.4(1)(a) 0
16.4(1)(b) 0
16.5 3
17 4
Section Number of requests
18(a) 6
18(b) 4
18(c) 0
18(d) 5
18.1(1)(a) 1
18.1(1)(b) 0
18.1(1)(c) 0
18.1(1)(d) 0
19(1) 1164
20(1)(a) 5
20(1)(b) 30
20(1)(b.1) 2
20(1)(c) 25
20(1)(d) 2
Section Number of requests
20.1 0
20.2 0
20.4 0
21(1)(a) 101
21(1)(b) 130
21(1)(c) 23
21(1)(d) 26
22 9
22.1(1) 0
23 130
24(1) 117
26 23

*I.A. : International Affairs, Def. : Defense of Canada, A.S. : Subversive activities

2.3 Exclusions

Section Number of requests
68(a) 11
68(b) 0
68(c) 0
68.1 0
68.2(a) 0
68.2(b) 0
Section Number of requests
69(1)(a) 5
69(1)(b) 2
69(1)(c) 0
69(1)(d) 4
69(1)(e) 8
69(1)(f) 1
Section Number of requests
69(1)(g) re (a) 13
69(1)(g) re (b) 0
69(1)(g) re (c) 1
69(1)(g) re (d) 2
69(1)(g) re (e) 13
69(1)(g) re (f) 2
69.1(1) 4

2.4 Format of information released

Disposition of requests Paper Electronic Other formats
Total 2941 784 1
All disclosed 2176 51 0
Disclosed in part 765 733 1

2.5 Complexity

2.5.1 Relevant pages processed and disclosed
Disposition of requests Number of pages processed Number of pages disclosed Number of requests
All disclosed 32666 32666 2227
Disclosed in part 351570 259188 1499
All exempted 1647 0 18
All excluded 186 0 5
Request abandoned 3 0 82
2.5.2 Relevant pages processed and disclosed by size of requests
Disposition of requests Less than 100 pages processed 101-500 pages processed 501-1000 pages processed 1001-5000 pages processed More than 5000 pages processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
All disclosed 2209 10467 11 2337 4 2453 2 4178 1 13231
Disclosed in part 915 26384 412 80069 104 51532 64 83944 4 17259
All exempted 13 0 4 0 1 0 0 0 0 0
All excluded 4 0 1 0 0 0 0 0 0 0
Request abandoned 82 0 0 0 0 0 0 0 0 0
Total 3223 36851 428 82406 109 53985 66 88122 5 30490
2.5.3 Other complexities
Disposition of requests Consultation required Assessment of fees Legal advice Other Total
All disclosed 9 4 0 0 13
Disclosed in part 297 7 1 1 306
All exempted 3 0 1 0 4
All excluded 2 0 0 0 2
Request abandoned 10 2 0 0 12
Total 321 13 2 1 337

2.6 Deemed refusals

2.6.1 Reasons for not meeting statutory deadline
Number of requests closed past the statutory deadline Principal Reason
Workload External consultation Consultation interne Other
374 166 17 11 180
2.6.2 Number of days past deadline
Number of days past deadline Number of requests past deadline where no extension was taken Number of requests past deadline where an extension was taken Total
1 to 15 days 104 36 140
16 to 30 days 19 13 32
31 to 60 days 18 16 34
61 to 120 days 24 38 62
121 to 180 days 13 23 36
181 to 365 days 13 35 48
More than 365 days 3 19 22
Total 194 180 374

2.7 Requests for translation

Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Part 3 – Extensions

3.1 Reasons for extensions and disposition of requests

Disposition of requests where an extension was taken 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third party notice
Section 69 Other
All disclosed 7 0 9 0
Disclosed in part 128 12 267 8
All exempted 1 0 3 0
All excluded 1 1 0 0
No records exist 1 0 3 0
Request abandoned 15 0 10 1
Total 153 13 292 9

3.2 Length of extensions

Length of extensions 9(1)(a) Interference with operations 9(1)(b) Consultation 9(1)(c) Third party notice
Section 69 Other
30 days or less 51 1 142 0
31 to 60 days 62 3 79 8
61 to 120 days 30 7 48 1
121 to 180 days 4 2 23 0
181 to 365 days 5 0 0 0
More than 365 days 1 0 0 0
Total 153 13 292 9

Part 4 – Fees

Fee type Fee Collected Fee Waived or Refunded
Number of requests Amount Number of requests Amount
Total 4672 $27,500 3823 $10,605
Application 4671 $22,870 97 $485
Search 1 $4,630 0 $0
Production 0 $0 0 $0
Programming 0 $0 0 $0
Preparation 0 $0 0 $0
Alternative format 0 $0 0 $0
Reproduction 0 $0 3726 $10,120

Part 5 – Consultations received from other institutions and organizations

5.1 Consultations received from other institutions and organizations

Consultations Other government institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 282 11021 2 45
Outsanding from previous reporting period 48 4337 0 0
Total 330 15358 2 45
Closed during reporting period 309 14710 2 45
Carried over to the next period 21 648 0 0

5.2 Recommendations and completion time for consultations received from other government institutions

Recommandation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 38 65 41 3 3 1 0 151
Disclose in part 19 53 41 14 7 6 2 142
Exempt entirely 2 1 0 1 0 0 0 4
Exclude entirely 1 1 0 1 0 0 0 3
Consult other institution 0 0 0 0 0 0 0 0
Other 3 4 0 0 0 1 1 9
Total 63 124 82 19 10 8 3 309

5.3 Recommendations and completion time for consultations received from other organizations

Recommendation Number of days required to complete consultation requests
1 to 15 days 16 to 30 days 31 to 60 days 61 to 120 days 121 to 180 days 181 to 365 days More than 365 days Total
Disclose entirely 0 1 0 0 0 0 0 1
Disclose in part 0 1 0 0 0 0 0 1
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 2 0 0 0 0 0 2

Part 6 – Completion time of consultations on Cabinet confidences

Number of days Number of responses received Number of responses received past deadline
1 to 15 8 0
16 to 30 1 4
31 to 60 3 2
61 to 120 1 0
121 to 180 0 1
181 to 365 0 0
More than 365 days 0 0
Total 14 7

Part 7 – Resources related to the Access to Information Act

7.1 Costs

Expenditures Amount
Salaries $984,698
Overtime $30,120

Goods and Services

$532,611
  • Professional services contracts
$444,937  
  • Other
$87,674
Total $1,547,429

7.2 Human Resources

Ressources Dedicated full-time to ATI activities Dedicated part-time to ATI activities Total
Full-time employees 0.00 45.88 45.88
Part-time and casual employees 0.00 3.34 3.34
Regional staff 0.00 0.00 0.00
Consultants and agency personnel 0.00 11.00 11.00
Students 0.00 0.00 0.00
Total 0.00 60.22 60.22

Annex C – Supplementary Statistical Reporting

Previously released ATI package released informally

Institution Number of informal releases of previously released ATI packages
Canada Border Services Agency 321

Completed Privacy Impact Assessments (PIAs)

Institution Number of Completed PIAs
Canada Border Services Agency 5

Completion Time of Consultations on Cabinet Confidences under the ATIA - Requests with Legal Services

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 8 13 0 0 0 0 0 0 0 0
16 to 30 4 18 0 0 0 0 0 0 0 0
31 to 60 5 38 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 17 69 0 0 0 0 0 0 0 0

Completion Time of Consultations on Cabinet Confidences under the ATIA - Requests with Privy Council Office

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 1 17 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 1 0 0 0 0 0 0 0 0 0
121 to 180 1 2 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 1 0 0 0 0 0 0 0 0 0
Total 4 19 0 0 0 0 0 0 0 0

Completion Time of Consultations on Cabinet Confidences under the PA - Requests with Legal Services

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Completion Time of Consultations on Cabinet Confidences under the PA - Requests with Privy Council Office

Number of Days Fewer Than 100 Pages Processed 101-500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More than 5000 Pages Processed
Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed Number of requests Pages disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Footnotes

Footnote 1

Access to Information Act R.S., 1985, Chapter A-1, p. 1

Return to footnote 1 referrer

Footnote 2

Access to Information Act R.S., 1985, Chapter A-1, p. 45

Return to footnote 2 referrer

Footnote 3

Canada Border Services Agency, About Us - What we do, accessed April 25, 2014.

Return to footnote 3 referrer

Footnote 4

Treasury Board of Canada Secretariat, Report on the TBS Study of Best Practices for Access to Information Requests Subject to Particular Processing, accessed April 25, 2014.

Return to footnote 4 referrer

Footnote 5

The Executive Committee (EC) is the CBSA's senior management decision-making forum responsible for the overall strategic management and direction of the Agency's policy, program and corporate responsibilities. Membership on the EC is as follows: President, Executive Vice-President, Vice-Presidents, Associate Vice-Presidents, Senior General Counsel, Director General, Internal Audit and Program Evaluation and Director-General, Corporate Secretariat.

Return to footnote 5 referrer

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